FAQ’s

Most frequently asked questions

Shopping Basics

Within the Netherlands and Belgium we ship with PostNL. To other countries we ship with DHL Express.

You can return a product up to 14 days after you have received the order.
When the product is unused and unopened, it can be returned (well packaged) at your own expense.

As soon as the return is received by us, we will check whether it is indeed unused and unopened. When the return has been accepted, you will receive an email.

Payments

You can pay securely with iDeal, PayPal, Creditcard or Apple Pay.

Shipping & Returns

You can return a product up to 14 days after you have received the order.
When the product is unused and unopened, it can be returned (well packaged) at your own expense.

As soon as the return is received by us, we will check whether it is indeed unused and unopened. When the return has been accepted, you will receive an email.

As soon as we receive your package it will take up to two business days to refund the amount.

You can contact us via email (info@newstandard.shop), our social media channels or via WhatsApp +31 6 36541061.

Contact

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